Secure Government Service Delivery
Citizens want safe and seamless access to government services. Whether they’re crossing borders, applying for benefits, or paying taxes, Entrust enables you to issue, manage, and verify credentials to:
- reduce fraud
- secure access and
- build public trust.
Accelerating Digital Government
Learn how to empower secure transactions and protect digital identity with a trusted infrastructure, including identity verification, issuance, and lifecycle management.
Citizen Identity Orchestration
Onboard, issue verifiable credentials, and orchestrate a seamless experience for citizens accessing digital government services.
Accelerate Government Digital Transformation
Digital identity is critical to unlocking digital transformation and enabling seamless, citizen-centric experiences.
Entrust Citizen Identity Orchestration powers secure end-to-end digital journeys with a composable architecture that lets government agencies build user-centric workflows for onboarding, identity management, and transacting. The result?
- Faster service delivery
- Stronger data protection
- Seamless user experiences
One Solution for the Digital Journey
Onboarding
Streamline the capture of identity documents and biometrics using a smart device. Establish the unique and trusted identity of your citizens with AI-powered identity verification.
Credential Management
Issue trusted physical or digital identity credentials, such as ePassports, based on a core identity and industry standards. Ensure secure custody and management of identity credentials.
Transacting
Enhance access to digital services and protect digital transactions with robust multi-factor authentication, digital signing, timestamping, and secure self-service portals.
Key Benefits & Capabilities
Improve Public Access
Provide citizens with convenient 24/7 access to government services while eliminating the need for physical visits.
Support Compliance
Use native cryptographic support to ensure security and privacy, complying with NIST standards, GDPR requirements, and eIDAS regulations.
Accelerate Digital Services
Simplify citizen onboarding, e-service access, and secure transactions with AI-driven identity verification and remote signing.
Future-Proof Security
Prepare for post-quantum cryptography requirements and evolving cyberattacks with adaptable, standards-based security solutions.
Build Citizen Trust
Deliver the trusted assets for secure credentials such as eIDs, ePassports, and digital signatures as well as encryption keys with native integration.
Enhance Customer Experience
Leverage government-issued digital IDs to streamline onboarding processes, such as KYC checks and age verification.
Establish the unique Identity of the Citizen with In-person, Digital and Hybrid Onboarding
Identity Verification
Confirm a citizen’s identity by verifying documents, biometrics, and authoritative data sources to establish a trusted core identity.
Explore IDV for Government
Identity Vetting
Optional step to ensure that the verified identity is valid for the given context, can be automated or manual.
Enrollment
Gather user consent, and create and store persistent data for audit trails, integrations and future access.
Issue and Manage the Lifecycle of Identity Credentials
Issuance
Issue trusted physical (ePassports, eIDs) or digital identity credentials (mDL, DTC, etc.) based on a core trusted identity and workflow.
Digital Wallet
A single app or login bound to one identity with provision to store multiple identity credentials and streamline certificates and attributes management.
Custody
Securely store and manage digital credentials within central data registries and user devices.
Streamline Access to Digital Services with Secure Transactions
Authentication
Secure digital transactions with adaptive, risk-based multi-factor authentication using knowledge, possession and biometric factors.
Explore our on-prem IAM.
Digital Signing
Enable standards-based AES or QES for citizens to sign legally-binding documents electronically with PKI for maximum security.
Explore digital signing.
Service Portals
Provide web portals and/ or mobile applications for one-stop access to digital services, enhanced with AI chatbots to enhance the user experience.
PKI & HSMs
Entrust Public Key Infrastructure (PKI) and hardware security modules (HSMs) form the cryptographic foundation serving as the trust anchors for smart credentials, digital signatures, and keys and secrets.
They help deliver upon the highest levels of security, compliance, and trust across the digital citizen journey.
Entrust Customers Share Their Success Stories
UK Electronic Travel Authorization
Entrust provided identity verification and orchestration technology to the UK Home Office to issue and manage ETAs, streamlining border control while enhancing security and traveler convenience.
Uruguayan National Digital Identity and Signing Infrastructure
Entrust helped Antel modernize Uruguay’s national digital identity platform, issuing secure mobile and smart card credentials to empower citizen access across private and government services.
Digitalizing Border Control with the Curaçao Express Pass
The Entrust Digital Travel Credential app with integrated identity and document verification helped the island nation of Curaçao digitalize border control.
Canada’s Chain of Trust Seamless Travel Pilot
Entrust enables a touchless border experience for low-risk passengers in a safe and seamless air travel pilot.
ePassport as a Service for British Territories
Entrust supports the British Overseas Territories and Crown Dependencies with a cloud-based ePassport issuance service.
Eurostar Tracks Forward with Seamless Rail Innovation
The Entrust Eurostar Pilot enhances the EU security ecosystem through contactless travel.
UK Home Office EU Settlement Scheme
Entrust enables the world’s largest digital immigration onboarding program, granting UK residency status to 6 million EU nationals.
Citizen Identity Resources
Entrust Credential Builder
Explore personalized security features and create custom government ID cards and passports with our virtual tool.
Reimagining Digital Travel Credentials
Discover the future of DTC and how Entrust can help you secure cross-border travel.
A Guide to Identity Security
Learn the importance of identity and how to protect it across the entire identity lifecycle.
2025 Identity Fraud Report
Discover the latest insights on identity fraud and how to prevent it.
Digital Government Citizen Perceptions and Expectations
Learn how citizens feel about their digital interactions with government agencies and organizations.
Provide a Seamless Citizen and Non-Citizen Travel Experience
Begin creating a seamless travel experience with identity verification technology.
Trusted Citizen Identities Fuel Government Transformation
Discover the risks, opportunities, and differing approaches to digital governments around the world, including AI, regulation, and big tech in the protection of citizen identities.
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