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field--type-entity-reference field--label-hidden field__item"><div> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture class="item-image"> <source height="32" media="(min-width: 993px)" srcset="/sites/default/files/styles/image_900/public/2025-06/shield-lock-icon-white-solid.png?itok=OzA3Yyjw 1x, https://www.entrust.com/sites/default/files/styles/image_1800/public/2025-06/shield-lock-icon-white-solid.png" type="image/png" width="31"></source> <source height="32" media="(min-width: 640px)" srcset="/sites/default/files/styles/image_750/public/2025-06/shield-lock-icon-white-solid.png?itok=bUQb58fF 1x, https://www.entrust.com/sites/default/files/styles/image_1500/public/2025-06/shield-lock-icon-white-solid.png" type="image/png" width="31"></source> <source height="32" media="(min-width: 0px)" srcset="/sites/default/files/styles/image_430/public/2025-06/shield-lock-icon-white-solid.png?itok=9yjFHrSK 1x, https://www.entrust.com/sites/default/files/styles/image_640/public/2025-06/shield-lock-icon-white-solid.png" type="image/png" width="31"></source> <img alt="white shield with lock icon" loading="lazy" src="https://www.entrust.com/sites/default/files/2025-06/shield-lock-icon-white-solid.png" /> </picture> </div> </div> </div> </span> <span class="text">The Identity Thread</span> </a> </li> </ul> </div> </div> <div class="block block-system block-system-main-block no-title" id="block-mainpagecontent"> <div class="content block-content"> <article class="node node--type-knowledge-base node--promoted node--view-mode-full clearfix knowledge-base ent-section-w1280" data-history-node-id="57381"> <header> </header> <div class="node__content clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><strong>Summary</strong></p><p>Impresser foil tag is not valid</p><hr/><table><tbody><tr><td><strong>Error Message no.</strong></td><td>285</td></tr><tr><td><strong>Message text</strong></td><td>Impresser supply error</td></tr><tr><td><strong>Severity</strong></td><td>Error</td></tr><tr><td><strong>Recovery Text</strong></td><td>The impresser cannot use the installed impresser foil. <ol><li>Power off and restart the printer.</li><li>If the error occurs again, replace the impresser cassette.</li><li>In the Card Printer Driver message, click Retry, or click Cancel to cancel the card.</li></ol></td></tr><tr><td><strong>How to Video</strong></td><td><h1>Load the Tactile Impression Module Impresser Ribbon</h1> <iframe allowfullscreen="allowfullscreen" frameborder="0" height="225" scrolling="auto" src="https://www.youtube.com/embed/1oM_2-kTZFo" title="YouTube video player" width="400">
