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https://www.entrust.com/sites/default/files/styles/image_640/public/2025-06/shield-lock-icon-white-solid.png" type="image/png" width="31"></source> <img alt="white shield with lock icon" loading="lazy" src="https://www.entrust.com/sites/default/files/2025-06/shield-lock-icon-white-solid.png" /> </picture> </div> </div> </div> </span> <span class="text">The Identity Thread</span> </a> </li> </ul> </div> </div> <div class="block block-system block-system-main-block no-title" id="block-mainpagecontent"> <div class="content block-content"> <article class="node node--type-knowledge-base node--promoted node--view-mode-full clearfix knowledge-base ent-section-w1280" data-history-node-id="58086"> <header> </header> <div class="node__content clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p> <strong> Summary </strong> </p> <p> Critical problem </p> <hr/> <table class="table"> <tbody><tr> <td> <strong> Error Message no. </strong> </td> <td> 104 </td> </tr> <tr> <td> <strong> Message text </strong> </td> <td> Critical problem </td> </tr> <tr> <td> <strong> Severity </strong> </td> <td> Critical </td> </tr> <tr> <td> <strong> Recovery Text </strong> </td> <td> The printer had a serious error. The card will be canceled. <br/> 1. Press the printer Power button to power off the printer. <br/> 2. Request service. The system must remain powered off. </td> </tr> <tr> <td> <strong> How to Video </strong> </td> <td> <h3> Power On and Off - Sigma Printers </h3> <iframe allowfullscreen="allowfullscreen" frameborder="0" height="168" scrolling="auto" src="https://www.youtube.com/embed/AC9NzQXU5GQ" title="YouTube video player" width="300">
