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https://www.entrust.com/sites/default/files/styles/image_640/public/2025-06/shield-lock-icon-white-solid.png" type="image/png" width="31"></source> <img alt="white shield with lock icon" loading="lazy" src="https://www.entrust.com/sites/default/files/2025-06/shield-lock-icon-white-solid.png" /> </picture> </div> </div> </div> </span> <span class="text">The Identity Thread</span> </a> </li> </ul> </div> </div> <div class="block block-system block-system-main-block no-title" id="block-mainpagecontent"> <div class="content block-content"> <article class="node node--type-knowledge-base node--promoted node--view-mode-full clearfix knowledge-base ent-section-w1280" data-history-node-id="55556"> <header> </header> <div class="node__content clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><strong>Summary</strong></p><p>Critical problem</p><hr/><table><tbody><tr><td><strong>Error Message no.</strong></td><td>104</td></tr><tr><td><strong>Message text</strong></td><td>Critical problem</td></tr><tr><td><strong>Severity</strong></td><td>Critical</td></tr><tr><td><strong>Recovery Text</strong></td><td>The printer had a serious error. 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