Laser position error. The laser card frame failed to position properly. Press the User button to move the card into the reject tray and clear the error.If the error occurs again, unlock and open the l...
Input Hopper jam card lost. A card either was not picked or was dropped before it reached the multi-hopper exit during a reject operation. Remove the card.
Laser firmware error. The laser had an error. The card will be canceled. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the pro...
Laser not detected. The laser was not detected during a laser operation. 1. Press the printer Power button to power off the printer. 2. Press the Power button again to power on the printer. If the pro...
Laser template error. There is an error in the ConCAD or image generator template. The laser image data position (also called the turret Z-plane) is out of range. The card will be canceled. Modify the...
Input Hopper Jam exception. A card is in the exception slide during a hopper reset. Remove the card from the exception slide. This may or may not require the security enclosure door to be opened.
Input Hopper Jam two cards. A card was picked but did not reach the print unit. A second card was picked, causing two cards to be in the card track. Remove both cards.