Entrust’s Cookie Policy

Last updated: March 3, 2026

When you visit our websites, we may store small text files called cookies on your device. Cookies have different purposes and help us to remember your preferences, provide you with relevant content and advertisements, and improve site navigation. In this policy, “cookies” also include similar tracking technologies such as analytics, pixels and scripts.

First Party vs. Third-Party Cookies

First party cookies only track user activities on the domain where they were created. Entrust uses first party cookies for essential site functionality, analytics, and personalization. Third-party cookies come from non-Entrust domains and are used for advertising and marketing purposes.

Session vs. Persistent Cookies

Session cookies are temporary and expire once your browsing session ends. Persistent cookies remain on your device until their expiration date or when you delete the cookie.

Categories of Cookies

• Essential: Essential cookies are necessary for our website to function. They allow visitors to move around our website and use its basic features, such as accessing secure areas of the website, opening navigation, and displaying content. Essential cookies cannot be disabled. These set directly by Entrust.
• Targeted Advertising: Marketing cookies deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These are both session and persistent cookies set by third parties.
• Personalization: Personalization cookies remember choices you make (such as your language selection or the region you are in) and provide enhanced, more personal features for you. These cookies may be session or persistent and are set directly by Entrust.
• Analytics: Analytics cookies count visits and traffic sources to our websites so that we can measure and improve the performance of our site. Analytics cookies tell us which pages are most and least popular and how visitors navigate our sites. They also help identify technical issues. The information they collect is aggregated and anonymous. These cookies may be session or persistent and are set by Entrust.

Managing Cookies

You can control how cookies are used, including blocking, managing, and deleting them through your browser settings. Disabling cookies may affect some of our website functionality. You can manage your preferences at any time through your browser settings or our cookie consent tool.

If you are using the Entrust Identity Mobile App, please refer to the ‘Entrust Mobile App Cookies’ section below for app-specific preference options.

Entrust Identity Mobile App Cookies

The Entrust Identity Mobile App uses a required session cookie that enables secure activation of your account and supports essential authentication functions. This cookie is required for the app to operate and cannot be disabled.

The Entrust Identity Mobile App also uses optional analytics to collect limited information, such as device information, number of users, geolocation, and session statistics. These analytics help us understand app usage, user engagement and retention, so we can improve app performance and user experience. You can manage your cookie preferences at any time within the Entrust Identity Mobile App’s settings.